Guest Review Awards 2016

We are delighted to have received a guest review award from booking.com for the second year running:

awards

It’s always good to see positive results from our attempts to give a really good guest experience and while the wording of the accompanying letter made us smile (in a very cheesy way) the meaning behind the award means a great deal to us.

The award text read:

“Congratulations on winning a booking.com guest review award 2016!

Your outstanding average score is the outcome of months of consistently glowing reviews, each one reflecting another great guest experience that you created.

Every time you went the extra mile.  Every time you helped a stranger feel at home.  Every time you made someone’s day.  These little moments left a big impression on guests – and it showed in the reviews they gave you.

Thank you for sharing your hard work, dedication and passion with so many guests in 2016.  It’s a real privilege to have you as a partner”

So a huge thank you to all of our lovely guests who made the award possible, and for showing your appreciation.  It means so much…..

 

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